SUPERSUPPORT
We are a specialist technical service provider offering Advanced Content Management for Websites, Website & Email Technical Support and Advanced Hosting.
PRICING
Content Management & Technical Support
Costs for content management and technical support is based on the project or website scope, size and complexity, and is negotiated in a Service Level Agreement (SLA).
Please contact us for more information and a cost discussion.
Website Hosting
For Web Designers needing high-octane hosting.
Domain management and hosting with up to 20 email accounts (basic package) at your domain is available, with room to grow for large sites and ecommerce stores.
We provide a dedicated server with tons of space and lightning speeds for your site. Optional CDN also available.
Choose one of our 3 HOSTING packages:
Just Hosting
R170 per month
- High speed hosting on a dedicated server
- 20 email addresses plus unlimited aliases
- Daily website backups.
Hosting Including .coza Domain
R190 per month
Hosting Only Package plus:
- Domain registration & annual renewal of .co.za domains.
(For non-SA domains, please select Just Hosting package and add the domain to the notes at sign-up).
e-Commerce Hosting
from R250 per month
Hosting + Domain package plus:
- e-Commerce resources allocated as per site requirements including:
- Bandwidth
- Disk Space
- Variable PHP processing resources
- A scalable solution that grows as your online business grows.
CONTACT US
Contact us on any of the methods or channels below or complete the form to send us an email.
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ABOUT
SuperSupport is part of the FlashStone Media group providing hosting, content management and technical support to clients of the group companies, and any and all companies and organisations requiring our expertise.
The companies in the group offer a diverse range of technical, web, media, design, marketing, consulting, training and digital services to multiple industries, and SuperSupport is ideally positioned to service and support these companies and organisations, drawing on over two decades of experience, knowledge and skill.
The business units of FlashStone Media include Moonmoth Interactive (a full service digital and design agency), FlashStone Web (bespoke web development), popWeb (smaller websites at a set monthly cost) and SuperSupport (content management, hosting and technical support).
SIGN UP
Complete the form to sign up for a Just Hosting package. It can be changed later if it’s not the right fit for your needs.
If you would like to chat to us about technical support or content management, please contact us here.
Sign up - Just Hosting
SIGN UP
Complete the form to sign up for a Hosting + Domain package. It can be changed later if it’s not the right fit for your needs.
If you would like to chat to us about technical support or content management, please contact us here.
Sign up - Hosting + Domain
SIGN UP
Complete the form to sign up for an e-commerce hosting package. It can be changed later if it’s not the right fit for your needs.
If you would like to chat to us about technical support or content management, please contact us here.
Sign up - Ecommerce Hosting
MORE ON ADVANCED CONTENT MANAGEMENT
With our blended skills of copywriting ability, proofreading and grammar skills, combined with skilful image editing, and front-end coding, our content management solutions go beyond word changes and updates.
We can write code snippets to change, display and enhance. We edit and composite images to tell a story.
A set of skills you won’t find in a single-hire employee, at considerably less than a salary.
MORE ON TECHNICAL SUPPORT
An important distinction is the difference between website & email support, and normal IT support.
We have honed our skills for website, hosting and email support and our focus is on those platforms and our servers.
We leave IT systems, computers, software and desktop support to IT service providers who can help you to setup your computer and mobile devices.
MORE ON ADVANCED HOSTING
Most hosting is offered on shared servers where many sites are hosted together.
An e-commerce website with hundreds of products requires more resources than the local barber’s site with three or four pages.
On shared hosting, hundreds or even thousands of sites are located on the same server using the same resources. To offer this at the affordable rates hosting companies do, they shape and choke the resources limiting memory and max execution time (the time a server script is allowed to run).
The reality is that modern platforms like WordPress and its various third-party page builders and e-commerce applications need more than what the servers are normally set to provide, and users can easily push it beyond the set limit. Be wary of following the advice of well-meaning people who have one or two websites running on a certain solution that “works perfectly” for them.
A hosting solution consists of three things: bandwidth, disk space and server resources.
Bandwidth is the speed at which the server accesses the internet (the width of the road leading to the building), disk space is the size of the allocated space to host website files and applications (floorspace on which to place your furniture and stock) and resources is a combination of processing power, available memory and settings that allow certain actions to be taken (let’s say windows and doors and lighting etc. ).